3635 N. I-10 Service Rd., W.,
Metairie, LA 70002


"I can’t begin to tell you how much you and your wonderful staff mean to us. We are always completely comfortable with leaving our Greys, Romy, his evil twin sister, Lola, and our little Conure, Squiggy in the care of you and your wonderful staff. They are extremely well cared for. Romy once told me he was ready to “Let’s Blow this fire trap”, but I’m sure that was not his true opinion of the care he received or the quality of your facility! As I’m sure you know, Parrots are not easily left with people who are not skilled in their care and handling. We are always confident that you are your staff are providing them with the best care anywhere."

Steven J. Johnson

After-Hours Emergency

Drs. Rich and Pence are proud to be able to offer 24-hour emergency care for your exotic pet(s). During normal hours, we are here on-site for emergency care. A phone call to our clinic ahead of time is very helpful to let us be prepared for your arrival.

We are on-call every night, weekend, and holiday. For after-hours emergency cases, please call the emergency number - (504) 835-8508. Our emergency referral service will page Dr. Rich or Dr. Pence on every exotic emergency case.

In the event of an after-hours emergency, you can also reach out to the following practices:


MedVet – New Orleans
2315 N. Causeway Blvd
Metairie, LA 70001
(504) 835-8508

LSU School of Veterinary Medicine
Skip Bertman Dr at River Rd
Baton Rouge, LA 70803
(225) 578-9600